Case Study: Developing a high performing global Business Analyst community

Client

Global leader in Cloud Security (US$4bn) based in Taiwan, Japan, USA & Europe.

Strategic development of IS team to be valued business partners required step change improvement in Business Analysis capabilities.

Develop motivated team of analysts willing and able to make the journey to high performance
Working with cross cultural differences
Project management focused organisation viewed Business Analysts as junior partners

Work collaboratively with business analysts, IT managers and Technology leadership team.
Support Head of IT in developing providing insights, expertise to develop a plan and approach
Develop Value proposition for the Business Analyst team.
Identified required BA capabilities
Engagement with stakeholders and run a series of interactive workshops (between 12 and 25 participants) to support the analyst teams to develop a route map and a project plan to develop capabilities.
Design high impact learning and development solutions to develop influencing skills
Support provided remotely and on-site .

Collaborative co-creation of a route map.for community development ensured strong ownership from the Business Analysts.
Identified characteristics of a high performing analyst team and agreed these with stakeholders.
Route map encompassed tools, knowledge, talent development, learning / training plan, community building, body of common / good practice.
Engaged IT managers and senior leadership team in planning the journey.