by Peter Leather | Curated Articles, High Performance, SFIA
How SFIA can support your ITIL service transformation. I have recently read the excellent “Owning ITIL” by Rob England. It got me thinking about the part that SFIA can play in bringing about an ITIL led Service transformation Our starting point is that a service...
by Peter Leather | Curated Articles
Professional Certifications: Why get certified in the first place? by Przemek (Shem) Radzikowski read Shem’s article at linkedin.com There are some very good points made in this article and it is very comprehensive. I would add a couple of other...
by Peter Leather | Book Reviews, Curated Articles
The bible! A complete reference guide for managing the capability of your workforce. It is written in the familiar CMM style and contains a enormous amount of information and insights to support good practice in improving the capability of your workforce. Although not...
by Peter Leather | Book Reviews, Curated Articles
This book provides a very useful and comprehensive guide to Capabilities. It covers all IT domains and its focus is on business value – not processes. Can be used as an alternative to ITIL and COBIT to support organisation design and Target Operating Model...
by Peter Leather | Curated Articles, SFIA
Supports organisation design, Job design and competency modelling, resources. Very quick to develop and iterate – quicker than traditional job descriptions and easier to understand Quick identification of skill gaps to drive change management strategies. Supports high...
by Peter Leather | Curated Articles, SFIA
Here’s an article describing how New tech and innovative business models are changing the shape of tech employment – How cloud computing and the on-demand economy are remaking IT careers | ZDNet I’m not sure how much of this is “news” – people have been...