SFIA Organisation design and implementation ORDI

This page provides deep dive guidance and additional material to help individuals and organisations use and apply this SFIA skill effectively. It supplements the SFIA reference material.

SFIA v6 definition of Organisation design and implementation

The design and implementation of an integrated organisation structure, role profiles, culture, performance measurements, competencies and skills, to facilitate strategies for change and for training to enable the change. The identification of key attributes of the culture and the key principles and factors for addressing location strategy.

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• This is a niche skill area within SFIA. It applies ONLY at levels 5 and 6. Most likely to be seen in specialist, consulting roles.
• It should not be applied to managers who partake in organisation design exercises, this is for roles/people who are leading/managing/executing the analysis and design activities.
• In order to map tis skill correctly; you should focus on the work outputs and a RACI in order to identify which roles/positions need this skill
• NB Many Enterprise IT organisations will not have anyone with this skill. It could well be a specialist skill area e.g. in HR, OD or external specialists.

If you are looking for skills relating to:

• The identification of new and alternative approaches to performing business activities; try SFIA Business process improvement
• the management of IT infrastructure and resources; try SFIA IT management
• the definition and maintenance of a Service architecture; try SFIA Enterprise and business architecture STPL
• modelling representations of processes, roles, data, organisation and time; try SFIA Business modelling
• identification, monitoring and realisation of intended benefits; try SFIA Benefits management

• Harvard Business Review
• Journal of Organization Design
• Ashridge
• Management Innovation eXchange
• Organization Design Forum - an association of practitioners intent on sharing knowledge, creating community, and promoting excellence in practice to help organizations around the world be effective, successful, and inspiring places to work
• ODHQ - for people who want to keep in touch with the latest thinking in organisation design, development and change management
• Fast Company
• INSEAD Knowledge
• STS Roundtable - better places to work and workplaces that work better
• CIPD Profession Map includes Organization design
• McKinsey Quarterly
• Strategy + Business
• The Chartered Institute of Personnel and Development
• Henley Business School
• Roffey Park

Organization Design: Engaging with Change by Naomi Stanford how to (re-)design the organizational system in order to increase productivity, performance and value; providing the knowledge and methodology to design an agile organization capable of handling the kind of continuous organizational change that all businesses face. The book clarifies why and how organizations need to be in a state of readiness to design or redesign and emphasizes that people as well as business processes must be part of design considerations.

• Technology Leadership
• Business Analysis & Consulting
• Enterprise and Business Architecture
• Service Architecture
• Business Relationship Management / Business Partners

By focusing on work outputs/work products we can move the focus from activity/knowledge to performance and provide a direct link to business results. See 6 boxes model.

Leading

• senior stakeholder relationships (internal and external)
• organisation design capabilities and strategies
• sustainable culture for service management
• sufficient resources and capability to enact organisation design activities
• engagement of stakeholders at all levels and across functions

Managing

• organisation design governance and decision-making processes and decisions
• tested high-level design
• dashboard and metrics
• plans for organisation design projects
• project progress report
• organisation road map/transition plan
• business case
• plans for improving organisation design capability
• resolved conflicts
• resources for the project
• detailed design

Doing

• current state baseline
• design criteria
• detailed organisation designs
• logs of issues and actions
• customer surveys
• presentations and reports
• analysis of options
• research into options
• organisation design insights