This book provides a very useful and comprehensive guide to Capabilities. It covers all IT domains and its focus is on business value – not processes.
- Can be used as an alternative to ITIL and COBIT to support organisation design and Target Operating Model projects.
Alignment to SFIA is two fold
- SFIA provides detailed descriptions of the skills AND skill levels needed to support each of the Capabilities
- The capability called People Asset Management (PAM) describes the people management needed to run IT organisations. NB The People CMM provides a more detailed view of People Management cap;abilities.
- Core concepts and a definition of capability
- Managing IT like a Business – 14 critical capabilities including Demand and Supply Management, Innovation management, Sourcing, Accounting and Allocation
- Managing the IT Budget – 4 critical capabilities including Budget Management and Portfolio Planning and Prioritization
- Managing the IT Capability – 14 critical capabilities including People Asset Management, Capability Assessment Management, Technical Infrastructure Management, Programme and Project Management
- Managing IT for Business Value – 3 critical capabilities including Benefits Assessment and Realization, Portfolio Management, Total Cost of Ownership
- Going forward with the IT-CMF
The Architecture of the IT-CMF
For each capability, the book describes:
- Overview (Goal, Objectives, Value, Relevance)The
- Scope (Definition, Other capabilities)
- Understanding Maturity (Recognizing excellence, Maturity at the Critical Capability and the Capability Building Block level), How to interpret maturity levels)
- Improvement Planning (capability evaluation, Practices-Outcomes-Metrics, Addressing typical challenges, Management Artefacts)
June 15, 2016
Business organizations, both public and private, are constantly challenged to innovate and generate real value. CIOs are uniquely well-positioned to seize this opportunity and adopt the role of business transformation partner, helping their organizations to grow and prosper with innovative, IT-enabled products, services and processes. To succeed in this, however, the IT function needs to manage an array of inter-related and inter-dependent disciplines focused on the generation of business value. In response to this need, the Innovation Value Institute, a cross-industry international consortium, developed the IT Capability Maturity Framework™ (IT-CMF™). This second edition of the IT Capability Maturity Framework™ (IT-CMF™) is a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently and consistently. IT-CMF is: An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise